ITSM Dashboard using Power BI

Complete Data Analytics Project

Last updated 12/2022
Project files
1 Lectures
English

Created by Dr. Satyajit Pattnaik, Analytics

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Description

There are many problems which occur during the lifecycle and each affect different stages.

Tracking issues from initiation to closure is one of the major problems arise in ITSM. In the absence of a robust incident tracking mechanism, teams will struggle to monitor issues that have a business impact. Because any issue that is not resolved in a timely manner can compound into major issues in the long run, operational resilience is critical for reducing vulnerability to risks.

Things you will learn:

  • Business Problem We are Trying to Solve
  • Constraints
  • Scope
  • Objectives
  • Data Preparation
  • Dashboard Creation
Course Content
1 sections • 1 lectures
This course includes:
  • Project files
  • Full Lifetime Access
  • Access on mobile and TV
  • Assignments
  • Certificate of completion
Instructor
Dr. Satyajit Pattnaik Lead Data Consultant, PALO IT
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